Get In Touch

Questions about our experiences? We're here to help.

Visit Our Office

Address

127 Flinders Lane
Melbourne VIC 3000
Australia

Office Hours

Monday to Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

Tours operate seven days a week. Office hours are for administrative inquiries only.

Modern office workspace in Melbourne

Find Us

Our office is located in Melbourne's CBD, easily accessible by tram, train, or on foot. We're in the heart of the laneway district—fitting, considering it's one of our favorite places to explore.

Parking is available at nearby public car parks. The closest tram stop is Flinders Lane, served by multiple routes.

127 Flinders Lane, Melbourne VIC 3000

Common Questions

How do I book an experience?

Visit the experience page, select your preferred tour, and complete the booking form. We'll confirm availability within 24 hours and send detailed information.

What's your cancellation policy?

Cancel 48 hours before departure for a full refund. Weather cancellations initiated by us offer full refund or reschedule at no charge.

Can you accommodate dietary restrictions?

Absolutely. Let us know during booking and we'll make arrangements. This is especially important for food tours where we can plan alternative tastings.

Are experiences suitable for children?

Most tours welcome children, though we recommend checking specific age suitability. Walking tours require stamina for 3-4 hours. Full-day tours may be long for younger children.

Do you offer private tours?

Yes, we can customize experiences for private groups. Pricing varies based on group size and specific requirements. Contact us to discuss your needs.

What happens if weather is poor?

We monitor conditions closely. If weather makes an experience unsafe or significantly diminished, we'll contact you to reschedule or refund. Light rain doesn't typically stop us—we adapt the route.

Ready to Explore?

Browse our experiences and book your Melbourne adventure today.

View All Experiences