Questions about our experiences? We're here to help.
127 Flinders Lane
Melbourne VIC 3000
Australia
Monday to Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Tours operate seven days a week. Office hours are for administrative inquiries only.
Our office is located in Melbourne's CBD, easily accessible by tram, train, or on foot. We're in the heart of the laneway district—fitting, considering it's one of our favorite places to explore.
Parking is available at nearby public car parks. The closest tram stop is Flinders Lane, served by multiple routes.
Visit the experience page, select your preferred tour, and complete the booking form. We'll confirm availability within 24 hours and send detailed information.
Cancel 48 hours before departure for a full refund. Weather cancellations initiated by us offer full refund or reschedule at no charge.
Absolutely. Let us know during booking and we'll make arrangements. This is especially important for food tours where we can plan alternative tastings.
Most tours welcome children, though we recommend checking specific age suitability. Walking tours require stamina for 3-4 hours. Full-day tours may be long for younger children.
Yes, we can customize experiences for private groups. Pricing varies based on group size and specific requirements. Contact us to discuss your needs.
We monitor conditions closely. If weather makes an experience unsafe or significantly diminished, we'll contact you to reschedule or refund. Light rain doesn't typically stop us—we adapt the route.
Browse our experiences and book your Melbourne adventure today.
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